Course Title: Business Performance Management and Innovation in Kenyan SACCOs Operations

Duration: 5 Days (Full-Time)

Target Group: SACCO CEOs, board members, operations managers, business development officers, finance managers, and innovation teams.

1. Executive Summary

This 5-day training equips SACCO leaders, managers, and innovation teams with the knowledge and skills to monitor, manage, and improve business performance while integrating innovation into operations. Participants will gain practical tools for performance measurement, operational efficiency, and creative problem-solving, ensuring SACCOs remain competitive, efficient, and member-focused. The training emphasizes sustainable growth, accountability, and continuous improvement.

2. Course Objectives

By the end of this training, participants will be able to:

1. Understand the principles of business performance management in SACCOs.

2. Develop strategies for operational efficiency and continuous improvement.

3. Integrate innovation into SACCO operations to enhance competitiveness.

4. Apply performance measurement tools and techniques for effective decision-making.

5. Promote a culture of innovation and accountability for sustainable growth.

3. Expected Learning Outcomes

Participants will be able to:

1. Monitor and evaluate SACCO performance using key performance indicators (KPIs).

2. Apply performance management frameworks to improve operational efficiency.

3. Identify opportunities for innovation in products, services, and processes.

4. Develop business strategies that align performance management with SACCO goals.

5. Foster a culture of continuous improvement and innovation within SACCOs.