Course Title: ICT and Digital Transformation in Kenyan SACCO Operations

Duration: 5 Days (Full-Time)

Target Group: SACCO CEOs, IT managers, operations managers, finance managers, compliance officers, and staff involved in ICT and digital initiatives.

1. Executive Summary

This 5-day training equips SACCO executives, IT managers, and staff with the knowledge and skills to implement ICT strategies and drive digital transformation. Participants will learn to leverage technology for operational efficiency, member service improvement, and competitive advantage. The training focuses on strategy development, digital adoption, cybersecurity, and sustainable ICT integration.

2. Course Objectives

By the end of this course, participants will be able to:

1. Understand the role of ICT in SACCO operations and member service delivery.

2. Identify opportunities for digital transformation in SACCO processes.

3. Implement ICT strategies aligned with SACCO goals and regulatory requirements.

4. Manage risks and cybersecurity in digital transformation initiatives.

5. Promote innovation and operational efficiency through ICT adoption.

3. Expected Learning Outcomes

Participants will be able to:

1. Assess current ICT infrastructure and identify gaps for digital transformation.

2. Develop and implement ICT and digital transformation strategies.

3. Ensure compliance with data protection and ICT regulations.

4. Integrate digital tools for improved operational efficiency and member experience.

5. Lead change initiatives for sustainable digital adoption in SACCOs.